Privacy Policy

Welcome to www.machhliwala.com Your privacy is important to us, and we’re committed to safeguarding your personal information. Our Privacy Policy will tell you all you need to know, including the measures we’ve taken to keep your data secure. Read on to discover how we collect, use, and – in certain circumstances – share your personal information.

What Type of Information Does Machhliwala Collect?

We understand the importance of protecting your privacy and we are committed to ensuring that any information we collect from you is used in accordance with applicable laws and regulations. To help you understand what type of information we collect, we have provided detailed information below:

  1. Personal Information: We may collect personal information that you provide to us, including your name, postal address, phone number, WhatsApp contact, and email address. Additionally, if you create a Machhliwala Rewards account, we may collect your username, password, city, and mobile phone number.
  2. Purchase Information: If you buy products at our stores or through our programs or otherwise, we may collect information about what you buy, where you buy, how frequently you buy, and the rewards you earn.
  3. Survey and Interaction Information: If you take a survey or interact with us in various other ways, we may collect demographic information and information about subjects that may interest you.
  4. Website Use Information: The Company may automatically collect website use information when you visit our sites. This information may include information about your internet service provider, your operating system, browser type, domain name, internet protocol (IP) address, your access times, the website that referred you to us, the web pages you request, and the date and time of those requests. Our collection of website use information may involve the use of cookies.

How Does Machhliwala use Personal Information about You?

The company may use your personal information for research and analysis purposes to improve our products, services, and customer experience. This may include analyzing trends and statistics related to your use of our products and services, as well as gathering demographic information about our users.

 

  1. We may use your personal information for legitimate business purposes, such as confirming your order, delivering your products, responding to inquiries, and providing customer service.
  2. We may use your email address to send you information about products and offers that may interest you. If there are any changes to this policy or issues concerning your use of the Platform, we may use your contact information to reach out to you.
  3. If you provide us with personal information about other people, such as a gift recipient’s name and address, we will use that information only for the purposes of processing the delivery and communicating with the intended recipient about the status of the delivery.
  4. Financial and KYC information collected by third parties is used solely for facilitating payment. If there are any issues with processing your order, they may contact you by email.
  5. We may occasionally send you marketing communications, such as updates, newsletters, greetings, and information about events and seminars we hold.
  6. Apart from the mentioned details, Machhliwala’s partners may gather data, subject to your consent, from your mobile device. This includes device location, device specifics (such as storage, model, Wi-Fi, and mobile network details), transactional records, promotional SMS, and communication data to offer personalized services.